REFUND POLICY

 

REFUND POLICY

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy for any reason, we accept returns within 30 days of delivery.

Eligibility To be eligible for a return, your item must be:

  • Unused and in the same condition you received it
  • In its original packaging
  • Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items The following items cannot be returned:

  • Items damaged due to misuse or improper handling
  • Items returned after the 30-day window
  • Final sale items (if applicable)

How to Initiate a Return To start a return, please contact us at theelectronichomestore@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with return instructions.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.

Damaged or Defective Items If you received a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange a replacement or full refund at no cost to you.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping fees are non-refundable.

1-Year Manufacturer Warranty All products come with a 1-year manufacturer warranty covering defects in materials and workmanship.